Pool Repairs

[Jamon]

Michelle

We are staying at CN from 10/17/18 thru 10/27/18.

Have been reading about Swim Up Bar renovations being done. Will these renovations being done during this time frame?

Harry and Debbie Evangelista

[Jenni]

Michelle - I would be interested in knowing as well - I am coming from 3-13 Oct

Jennifer

[Jamon]

The main pool and swim-up bar at Couples Negril will be closed from October 9, 2018 through October 31, 2018 for routine maintenance and up-grades. The work will occur during daylight hours and we do not anticipate any noise issues that will impact our guest’s stay.

While we recognize the inconvenience for guests that have already made their travel plans for this time period, our Couples Negril team is working hard to develop unique and exciting experiences only available during this time period. We will be announcing these unique experiences once finalized.

In addition, the Couples brand is renowned for our large percentage of repeat guests and we are happy to extend one complimentary night, to be used for future stays within 12 months, to any guest already booked and that keeps their reservation unchanged. For guests that do not anticipate a return stay within 12 months, we will offer a $250 resort credit (valid for spa, private dinners, merchandise and more…) should their plans remain unchanged. The complimentary night on return stays and the $250 resort credit are not combinable. Return stay offers will be issued to guests prior to departure from the resort.

Should guests want to make changes, we are offering the ability to move to another Couples resort (similar room category) with no additional costs. All relocation requests will be handled by Reservations Manager, Dilly Ann Grant. Please send requests to dillyann@couples.com and kindly allow 48 hours for confirmation.

Michelle G

[Dexter1]

Michelle

we are planning a trip to CN from 10/25 thru 10/31 and would be interested in knowing about the swim up bar renovations as well

[MichelleGIslandGirl]

Hi Jamon,

The work on the pool is slated to commence Oct 9-31. Feel free to email me if you have any further queries

[MichelleGIslandGirl]

Hi Dexter1,

Work will commence October 9-31, so we would have been almost at completion when you arrive.