My wife and I were frequent guests at Couples Negril for many years and went there twice a year. We have not been able to go back to Couples for the last Couple years but were able to book again for Aug 26th thru Sept. 2nd this year. So I logged into my Romance Rewards and noticed that my points expired Dec. 2016. How disappointed we were to see that our points expired!! Why would these points expire didn't we earn them for frequenting your resort twice a year and now we want to return and they are expired? I wish this wasn't the case and wondered if it is possible to get these points back? I'm hoping someone can answer this for us.

Mark Graf