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Thread: Surveys

  1. #1

    Default Surveys

    My wife and I were at Couples Negril in November 2015 for 10days and have now been to Couples resorts on 10 different occasions since 2009. I completed a survey while there and upon returning home had a survey request as well on my Hotmail account from Couples resort. I completed same with some comments and was asked if I wanted a reply or a follow-up telephone call regarding personal comments that I had made. To date I received nothing in reply and am disappointed in that being a repeater customer to Couples.

  2. #2
    Join Date
    Apr 2014
    Posts
    264
    Blog Entries
    46

    Default

    Hi jjc60,

    Thank you for taking the time to complete the guest surveys. I will notify the CN team and someone will be in touch soon. I apologize for the delayed response and we look forward to speaking with you soon.

    Carrie
    Carrie
    CRO, Couples Resorts

  3. #3

    Default

    Its now been since 30April2016 that you indicated someone would be in touch however still nothing.
    Disappointing as I returned from CN on Nov. 30/15

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