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  1. #1

    Default Concerns/Questions about upcoming visit to CSS

    I've been reading some negative comments regarding the rooms at CSS. Seems like some rooms have problems with the a/c, water temperature, leaks, and cleanliness issues. I've also heard that some rooms are being updated. I'll be arriving in early February and wondering if these issues will be resolved by then.

    Also hoping you can answer some questions about the tennis program. Is there a visiting pro that will be at CSS (February 6-13 to be exact)? Will there be daily drill classes and if so, regardless of the number of guests that show up? Do guests receive a daily complimentary 1/2 hour private lesson during their stay?

    Thanks in advance for your response -- we are looking forward to our visit to CSS!

    Erica

  2. #2
    Join Date
    Apr 2014
    Posts
    264
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    Default

    Hi erica847,

    We routinely update soft furnishing, and address all issues as they are reported. We do not have an overwhelming maintenance issue as may have been suggested, just isolated incidents.

    Regarding the tennis program, we have visiting pros each week and there are daily instructions offered.

    Enjoy CSS - you are going to love it
    Carrie
    CRO, Couples Resorts

  3. #3

    Default

    We just returned from a week at CSS in mid November and did not notice any of these issues. It was our 6th trip to Couples and we haven't noticed it at any of the other locations either. Relax and enjoy your visit.
    Janice and Keith in FL


    CTI 2009
    CN 2010 2011 2012 2013 2015

    CSS 2014

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