Hello all!!!

My Fiance and I are getting all ready for our Couples Negril Honeymoon ... (his) first trip south and my second! He's never been to an all inclusive so you could only imagine my excitement to share in that with him and for me to experience it again! I just wanted to see how you go about getting a room upgrade, is it simply just asking upon check in? We've been reading reviews every single day for almost 2 months and have heard the rooms aren't always that great unless upgraded. We're a very easily pleased couple and will no doubt be happy with what we get but was just seeing if it was possible, how exactly we could go about it---
Thanks for anyone who responds!!!