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Type: Posts; User: Chief Romance Officer
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December 16th, 2016, 10:57 AM
Thread: Birthday ideas
by Chief Romance Officer- Replies
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- 2,651
Absolutely! I would suggest a couples massage...
Absolutely! I would suggest a couples massage then a romantic private dinner. You can also surprise him with champagne in the room and chocolate covered strawberries. You can view all the romantic...
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December 5th, 2016, 04:09 PM
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- 1
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- 2,190
Hi there - We will post the resort-specific...
Hi there -
We will post the resort-specific activities schedule soon regarding NYE celebrations, but the attire is fairly fun and fancy. I would suggest a party dress for the lady and... -
November 28th, 2016, 10:37 AM
- Replies
- 23
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- 14,567
Hi all, the current schedule is still the one...
Hi all, the current schedule is still the one here on the MB and is subject to change. However, if any big changes are to be made, we will be sure to update.
We are still hoping to get these up... -
November 28th, 2016, 10:15 AM
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- 1
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- 2,968
Hi Buntportfun, please email me at...
Hi Buntportfun, please email me at carrie@couples.com should you still be needing assistance.
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November 2nd, 2016, 11:12 AM
Thread: Weather
by Chief Romance Officer- Replies
- 3
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- 3,197
Hi K4love21, Hope these fellow guests have...
Hi K4love21,
Hope these fellow guests have helped put you at ease. If at any time you would like to chat more about timing and details of a wedding, please contact us at 800-COUPLES or email us at... -
May 17th, 2016, 12:21 PM
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- 3
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Wow sorcron, thank you so much for sharing your...
Wow sorcron, thank you so much for sharing your love story. As with so many of our guests, we pride ourselves in truly being a destination to reconnect and rejuvenate your relationship. We look...
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May 17th, 2016, 12:14 PM
Thread: Couples love
by Chief Romance Officer- Replies
- 4
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- 5,911
One love
One love <3
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April 30th, 2016, 10:27 AM
Thread: Anniversary Email
by Chief Romance Officer- Replies
- 1
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- 2,435
Hi Kebopat, Our apologies! Can you please...
Hi Kebopat,
Our apologies! Can you please email me at carrie@couples.com with your correct email and I will send to our team who manages the emails?
Thanks! -
April 30th, 2016, 10:25 AM
Thread: Surveys
by Chief Romance Officer- Replies
- 2
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- 2,614
Hi jjc60, Thank you for taking the time to...
Hi jjc60,
Thank you for taking the time to complete the guest surveys. I will notify the CN team and someone will be in touch soon. I apologize for the delayed response and we look forward to... -
April 28th, 2016, 01:05 PM
- Replies
- 5
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- 3,840
Hi Erik, We are still uncertain of exact...
Hi Erik,
We are still uncertain of exact impacted dates, but the only potential disturbance could be the Palms restaurant. Please see below note from hotel management:
We will be refurbishing... -
April 28th, 2016, 01:02 PM
Thread: Zika virus
by Chief Romance Officer- Replies
- 2
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- 4,657
Hi folker83, The virus is mosquito-born and we...
Hi folker83,
The virus is mosquito-born and we certainly understand the concern for consumers traveling abroad. Fortunately, there has only been one documented case in Jamaica – a local child that... -
April 28th, 2016, 12:59 PM
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- 3
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- 3,469
Hi Ken, As other guests have mentioned, the...
Hi Ken,
As other guests have mentioned, the all-inclusive nature of the resorts are all outlined on our website here: http://couples.com/whats-included
Private dinners and spa treatments are... -
April 19th, 2016, 12:29 PM
Thread: Honeymoon Gift from CSA
by Chief Romance Officer- Replies
- 3
- Views
- 2,896
Hi wmyers612, Congratulations to you and your...
Hi wmyers612,
Congratulations to you and your upcoming honeymoon! Due to your circumstance, please bring your invitation for the May 2017 wedding and that should suffice. If for some reason you... -
April 15th, 2016, 02:57 PM
Thread: Paper Lanterns
by Chief Romance Officer- Replies
- 16
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- 10,062
Hi mootisher, Yes, you can bring your own if...
Hi mootisher,
Yes, you can bring your own if you wish. -
April 15th, 2016, 02:33 PM
Thread: Honeymoon Gift from CSA
by Chief Romance Officer- Replies
- 3
- Views
- 2,896
Hello, If you are able to bring a copy of the...
Hello,
If you are able to bring a copy of the marriage license (you can even take a picture of it to keep on your phone), that would be ideal. If not, please bring the invite along with your IDs... -
April 15th, 2016, 02:31 PM
Thread: Swept Away for couples?
by Chief Romance Officer- Replies
- 1
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- 2,311
Hi Joanne, Yes, all of our properties are for...
Hi Joanne,
Yes, all of our properties are for couples-only, and we do our very best to accommodate a romantic, intimate experience for all guests across all resorts. No kids and no spring breakers... -
April 15th, 2016, 02:29 PM
Thread: WiFi Upgrade Needed At CSA!
by Chief Romance Officer- Replies
- 6
- Views
- 4,346
Hi all, This has been brought to the...
Hi all,
This has been brought to the attention of the operations team, and I will be sure to relay if I hear of an immediate update.
Happy weekend! -
April 15th, 2016, 02:28 PM
Thread: Carrie!!! Help
by Chief Romance Officer- Replies
- 1
- Views
- 2,252
Hi Gail, Please send me an email at...
Hi Gail,
Please send me an email at carrie@couples.com and I'll make sure you're all set within the system.
We look forward to seeing you soon! -
April 6th, 2016, 11:31 AM
Thread: New Romance Rewards?
by Chief Romance Officer- Replies
- 39
- Views
- 16,159
Hi Gelena, It has not yet been announced. Be...
Hi Gelena,
It has not yet been announced. Be sure you are signed up to receive our email updates to be of the first to know: http://couples.com/special-offers (fill out form at bottom of page) -
April 6th, 2016, 11:13 AM
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- 2
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- 2,805
Hi Gelena, In 2014 Jamaica had an island-wide...
Hi Gelena,
In 2014 Jamaica had an island-wide ban imposed after a tourist was fatally struck by a jet ski in Negril. Due to these issues regarding unrelated jet ski accidents on the island and our... -
April 6th, 2016, 11:02 AM
Thread: Confirmation
by Chief Romance Officer- Replies
- 1
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- 2,272
Hello tncouple, Thank you for your inquiry! We...
Hello tncouple,
Thank you for your inquiry! We did receive both check-ins, on March 9th and last Sunday. Unfortunately at this time, if you do want to update something, you will have to resubmit.... -
March 28th, 2016, 07:27 PM
Thread: Do we need to do anything?
by Chief Romance Officer- Replies
- 3
- Views
- 4,003
Hi Gail58, We look forward to welcoming you...
Hi Gail58,
We look forward to welcoming you home very soon - hope the countdown is getting exciting for you :)
The first thing I recommend you do is sign up for Romance Rewards, if you have not... -
March 16th, 2016, 11:48 AM
Thread: Young Love Status
by Chief Romance Officer- Replies
- 5
- Views
- 3,653
You're all set on our end, kev3la! We look...
You're all set on our end, kev3la! We look forward to seeing you soon :)
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March 15th, 2016, 08:27 PM
Thread: Young Love Status
by Chief Romance Officer- Replies
- 5
- Views
- 3,653
Hi kev3la, I sent an email to our RR team and...
Hi kev3la,
I sent an email to our RR team and they are currently taking a look. Will let you know more as soon as I hear back from them on whether or not more is needed on your end :)
"No... -
March 14th, 2016, 12:07 PM
Thread: New Romance Rewards?
by Chief Romance Officer- Replies
- 39
- Views
- 16,159
We do not have a set date yet but I promise to...
We do not have a set date yet but I promise to keep you posted as soon as we roll out the new RR :)
We look forward to seeing you soon, kev3la!
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