I have been on this message board and trip advisor reading and reading. We are going to Swept Away in 10 days after counting down for sooo long.
What i am hearing lately is poor service and not clean rooms. Is this because it is now the busy season? We arrive at the end of January and i think the resort is almost full. Can this be the reason why the service is so slow? Do they not have enough staff on hand for the crowd?
We have never travelled anywhere and this trip is a 1st for us. We paid a lot of money for this 7 day trip and hope we are not disappointed. I am hearing slow food service (over a hour) and dirty smelling bars and not clean rooms. Has anyone ever been here when the place is full and get this poor service? Or is this something that is currently happening for whatever reason?